Terms and Conditions

1. Who we are

WCA Shop is run by Wanna Catch'em All (WCA), a community of Simplified Chinese Pokémon card collectors in Indonesia. We sell cards we hold and source products we do not have yet.

Our only official channels are this site, the shop WhatsApp whose number is shown on this site, and Instagram @wannacatchemall. Orders, prices and payment details count only when they come from those channels.

2. Agreement and order records

By sending an order from this site, you agree to these terms. The order chat, the confirmed total and the payment receipt on WhatsApp are the electronic record of our agreement.

These terms do not reduce your rights as a consumer under Indonesia's Consumer Protection Law. If any part conflicts with the law, only that part falls away; the rest still applies.

3. Products, pictures and condition

Cards marked ready to ship are stock we actually hold. Catalogue pictures and artwork on this site are for identification. What you receive is the copy we sell, in the condition stated.

Normal means ordinary circulated condition, with possible small marks. Damaged means visible damage, and the price reflects it. Want to see it first? Ask for real photos on WhatsApp before you pay.

Sealed products and cards not in stock are sourced from China on request. We give the price and an estimated arrival in the chat. WCA Oripa is not on sale; its page is an announcement only. If it goes on sale later, Oripa will have its own terms, announced before sales begin.

Every card we sell is genuine. If one is ever proven fake, at any time after you bought it, return the card and we refund you in full. Proven means declared fake by a recognised grading company, such as PSA, CGC, BGS or CCIC, or by a joint check with us.

For graded cards (slabs), the grade and the label details are the grading company's assessment, not ours. We do not guarantee the result if the card is graded again. Visible scratches or cracks on the case are stated before you pay.

4. Prices

All prices are in rupiah. Ready-to-ship cards show their price on the page. Sealed products and requests are priced in the chat.

Prices can change until we send your order total. Shipping is charged separately, and we tell you the cost before you pay.

5. Orders

Orders are placed on WhatsApp, from the cart or a request button. An order stands once we confirm stock and the total and you pay.

We may decline or cancel an order, for example if stock turns out to be gone or a price was mistyped. If you have already paid, we refund you in full.

6. Payment

We send how to pay in the chat with the total. Pay within 1×24 hours of receiving the total. After that the order is cancelled and the card goes back on sale.

Pay only to the bank account or QRIS we send from the official shop WhatsApp. Our admins never ask for an OTP code, PIN, password or card details. If someone claiming to be WCA asks for any of these, or gives you a different account, do not pay and let us know.

7. Shipping and card show pickup

We pack cards safely and ship them by courier to the address you give. We send the tracking number in the chat, and delivery time depends on the courier.

If a parcel is damaged or lost in transit, tell us and we will help with the claim to the courier.

If you choose card show pickup, we bring the cards to the WCA booth at the event agreed in the chat, with no shipping charge.

For high-value parcels we recommend shipping insurance. We state its cost in the chat before you pay.

8. If something is wrong

Film the unboxing in one continuous take, from the sealed parcel until the card is clearly visible. That video is the proof we can act on fastest.

If what arrives does not match, for example a different card or a worse condition than stated, report it on WhatsApp within 2×24 hours of receiving the parcel, with the video. We replace the card or refund you within 7 days of checking your report.

Reports without a video are still checked, though we may ask for other proof. A change of mind is not covered. Problems that only show up later, such as a fake card, can be reported at any time.

9. Pre-orders

Release dates are set by the publisher in China and can slip. If a release is cancelled, or our allocation is smaller than the orders, we refund in full for whatever cannot be delivered.

How a pre-order is paid, in full or with a deposit, is given in the chat when you order.

10. Buyers under 18

If you are under 18, order with your parent's or guardian's permission and supervision.

11. Trademarks and copyright

Pokémon, Pokémon names and card artwork belong to The Pokémon Company, Nintendo, Creatures and GAME FREAK. WCA is not affiliated with them. The images are shown to identify products.

12. Limit of liability

As far as the law allows, our responsibility for an order is at most what you paid for that order. This limit does not apply to the authenticity guarantee above, and does not reduce your rights under the Consumer Protection Law.

13. Force majeure

We are not responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, major disruption to couriers or payment services, or government and customs measures. If that happens we will tell you, and for any order we cannot fulfil we refund you in full.

14. Changes

We may change these terms. Your order is governed by the version on this page when you placed it.

15. Law and disputes

These terms are governed by the laws of the Republic of Indonesia. We settle any dispute by discussion first.

If that does not resolve it, you may go to the Consumer Dispute Settlement Body (BPSK) or a district court, as the law provides.

If the translations differ, the Indonesian version applies.

16. Contact and complaints

Questions or complaints about an order: the shop's WhatsApp or Instagram @wannacatchemall.

Consumer complaint service: Directorate General of Consumer Protection and Trade Compliance, Ministry of Trade of the Republic of Indonesia, WhatsApp +62 853-1111-1010, email pengaduan.konsumen@kemendag.go.id.